Privacy Policy

Last updated on October 12th, 2025

Introduction

This Privacy Policy (“Policy”) applies to your use of Urbanlyf.store, owned and operated by Jayant Garg, headquartered in Punjab, India (“Urbanlyf”, “we”, “our”, “us”).
It describes how we collect, use, process, and share your personal information when you visit, access, or make a purchase from our website.

By visiting or using Urbanlyf.store, you agree to this Privacy Policy and consent to our practices outlined below. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect and store the following types of information from users (“you”, “your”):

a) Personal Information

When you place an order, register, subscribe to our newsletter, or contact us, we may collect:

Name

Email address

Phone number

Billing and shipping address

Payment details (processed securely via Razorpay or other gateways)

b) Automatically Collected Data

When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and session data to help us learn about your device and preferences.

c) Payment Information

We use trusted payment processors such as Razorpay. Your card details or banking information are not stored on our servers and are encrypted and handled directly by the payment gateway.

2. How We Use Your Information

We use the collected data to:

Process and fulfill your orders

Communicate order status, delivery updates, and support

Improve our website, services, and product offerings

Detect and prevent fraudulent activities

Send marketing emails or offers (only if you opt-in)

Comply with applicable laws and regulations

3. Sharing and Disclosure

Your personal data may be shared only in the following cases:

Payment Processing: Shared securely with Razorpay or similar payment providers.

Shipping Partners: Shared with logistics providers to deliver your order.

Service Providers: For analytics, marketing, and website operations.

Legal Requirements: To comply with lawful requests or prevent fraud.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies

Urbanlyf.store uses cookies to:

Keep you signed in

Remember cart contents and preferences

Analyze website performance and traffic

Display relevant advertisements

You can manage or delete cookies through your browser settings, but disabling them may affect site functionality.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (for example, taxation or fraud prevention).

6. Data Security

We follow industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure.
While we use secure servers and SSL encryption, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:

Access your personal data

Request correction or deletion of your data

Withdraw consent for marketing communications

Lodge a complaint with the appropriate data protection authority

For any such requests, contact us using the details below.

8. Links to Third-Party Websites

Our website may contain links to external sites (e.g., payment gateways, shipping partners). We are not responsible for the privacy practices of these third-party websites and encourage you to read their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the site indicates your acceptance of the revised terms.

10. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling, please contact:

Owner: Jayant Garg
Email: support@urbanlyf.store
Address: Punjab, India

Compliance Note (for Razorpay Integration)

Urbanlyf.store uses Razorpay Software Pvt. Ltd. as a payment gateway partner. Razorpay may collect and process certain personal and financial data as per its own Privacy Policy .
By completing a transaction on our website, you acknowledge and consent to Razorpay’s privacy terms.